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Sales Service & Success

Sales Service & Success

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For 15 years Screen Savers Inc. has helped homeowners let fresh air in while keeping insects and pests out. It’s all thanks to the sturdy, reliable, retractable, professionally installed screens that add value and functionality to the home.

“Screen Savers Inc. opened in 2007 and joined Mosaic Home Services group of companies in 2016,” says Steven Knight, partner. “The company started with two technicians doing a few doors a day but over time grew to be one of Alberta’s largest screen window and door providers. Mosaic provided the infrastructure, systems and processes needed to facilitate that growth. The seasonal style of business fits well with the Mosaic model, and the value they deliver to their customers is second to none in the industry. They are an exciting business primed to continue to grow into new markets.”

In addition to screen windows and doors, Screen Savers Inc. was also Edmonton’s first mobile screen repair service. The company stands out thanks to using products from Canadian suppliers, custom fitting each order and providing an outstanding customer experience.

“Believe it or not, every doorway and window is different; there is no standard door,” says Knight of why custom fitting is so important. “Doorways and windows have slight bends, variations in height, or slopes based on the grading of a home, even on brand new builds. As a result, our team measures each doorway and custom builds each door or window to within 1/16” of the opening to ensure a perfect, long lasting fit every time.”
Being local in every aspect is important to the brand. The call center team and installation technicians are located and trained in Edmonton.

“In 2017 the Screen Savers Inc. team had their biggest trade show performance at the Edmonton Home & Garden Show,” says Knight as he reminisces about some of the journey’s highlights. “Thanks to joining the Mosaic Group and having an influx of new resources, the Screen Savers Inc. team were able to shatter all of their previous trade show records, serving over 180 clients as a result of the show!”
Other highlights include securing a series of Edmonton Area Costco locations as points of sale and sponsoring the Edmonton Singing Christmas Tree, produced by the John Cameron Changing Lives Foundation – an event that raised tens of thousands of dollars for children’s educational programs and for Santa’s Anonymous.

Although Screen Savers Inc. started as a seasonal business, growth and cold-weather training/gear now mean the company can operate year-round. While it can be challenging to install screens at -15 and lower, Knight admits, “We love the look on the face of a homeowner who has just gotten a new window or door and can now open their home to fresh air!”

Over its 15-year history, Screen Savers Inc. has taken on notable projects outside the scope of residential installs. Knight explains, “In 2020 our team was proud to install a series of screen wall systems on overhead doors at an oil and gas plant in Fort Saskatchewan. Thanks to the support of the Mosaic team, Screen Savers Inc. was able to adhere to all the stringent safety requirements of working at a live plant, while also installing a made-to-measure product that helped get fresh air into the working environment. It was an incredible project.”
He continues, “From 2018 through 2021, Screen Savers Inc. has been working with seniors and extended care facilities to develop and install new lines of security screen windows that are cut proof, bash proof, and tamper proof. These screens can be installed in any window but are most commonly used on first floor residential suites that are prone to break-and-enter. Our screens are manufactured from a stainless-steel mesh that allows residents to have peace of mind if they leave their screened windows and doors open.”

In 2020 and 2021, Screen Savers Inc. was recognized by the Consumer Choice Awards – Northern Alberta, and last year was honoured as Costco’s top dealer of the year across Canada.

“A big thanks goes out to all of our manufacturing partners for creating such outstanding products and supporting our success,” smiles Knight.

He concludes, “When in the screen market, it is important for consumers to understand that the service you receive is just as important as the product you purchase. There are plenty of DIY products for windows and doors and there are many people in our industry who operate a side hustle offering screens and installs. Understand that when you deal with Screen Savers you are getting something made-to-measure for your home that’s manufactured in Canada, that comes with a warranty, and that we spent the 15 years perfecting for you.”

“Edmonton is just the beginning,” says Knight. “Screen Savers has a model that is perfect for an entrepreneur who wants to be in control of their own business, set their own hours, and build a legacy for their family.”

Screen Savers Inc. is expanding into new markets by franchising their proven model of success. They are training franchisees on how to own and operate their own location, bringing their great service coast to coast. They are currently recruiting in Calgary, Red Deer, Regina, Saskatoon and Fort McMurray. Learn more about this opportunity and about the company by visiting screensaversplus.com online, or connecting on Instagram, Facebook or LinkedIn.

1511 160th street Unit F NW,
Edmonton, AB T5M 3V9
Call 780-910-6688
www.screen-savers-plus.com

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