
What Happened to Customer Service?
My first job was as a waitress at Smitty’s, a popular family restaurant. The training wasn’t complex, but it was foundational: memorize the menu, understand the point-of-sale system and embrace

My first job was as a waitress at Smitty’s, a popular family restaurant. The training wasn’t complex, but it was foundational: memorize the menu, understand the point-of-sale system and embrace

As we step into a new year, let’s make 2025 the time that we finally put an end to imposter syndrome. This pervasive and time-wasting mindset, which causes us to

When people think of innovation, their minds often go to cutting-edge software, artificial intelligence or tech startups. While those advancements are undeniably transformative, Alberta is proving that innovation doesn’t just

As we face a world that is rapidly evolving, one thing is clear: the future of business depends on the young minds we empower today. At Junior Achievement Northern Alberta,

Alberta, with its wealth of natural resources, skilled workforce and strategic position within North America, is ripe for the establishment of a comprehensive Foreign Trade Zone (FTZ) that goes beyond

The Controlled Environment Agriculture (CEA) industry is rapidly growing across the Middle East, driven by abundant energy resources, government policies and a focus on food security. Traditionally, the region relied

As we step into Financial Literacy Month, the significance of financial education for young people in Alberta and across Canada cannot be overstated. At Junior Achievement Northern Alberta, we witness

Canada’s small businesses have a big impact on our economy. As of 2021, there were 1.21 million employer businesses in the country. Of that number, nearly 98 per cent were

In a little over a year from now we’ll find ourselves on the brink of Edmonton’s next municipal election, and I can’t help but find myself reflecting on my own

Alberta’s been on a roll. In July, Moody’s upgraded Alberta’s outlook from stable to positive and affirmed its AA2 credit rating. The respected research firm cited the province’s balanced budget,