
What Happened to Customer Service?
My first job was as a waitress at Smitty’s, a popular family restaurant. The training wasn’t complex, but it was foundational: memorize the menu, understand the point-of-sale system and embrace

My first job was as a waitress at Smitty’s, a popular family restaurant. The training wasn’t complex, but it was foundational: memorize the menu, understand the point-of-sale system and embrace
The PCL family of companies is pleased to announce the succession transition for the position of president and chief executive officer. Chris Gower is appointed the ninth president and CEO

There will come a day when you fall and can not get up without assistance. There will come a day when someone needs to oversee your medication. There will come

APP & Associates LLP Chartered Accountants is celebrating 20 years of service. In a profession where innovation is not a typical key word, APP & Associates LLP has intentionally carved

If it’s been said once, it has been said a thousand times – children learn differently and at their own pace. Some are tactile learners. Some are visual learners. Some

As we step into a new year, let’s make 2025 the time that we finally put an end to imposter syndrome. This pervasive and time-wasting mindset, which causes us to

When people think of innovation, their minds often go to cutting-edge software, artificial intelligence or tech startups. While those advancements are undeniably transformative, Alberta is proving that innovation doesn’t just

Alberta Enterprise Group (AEG) and the Independent Contractors and Businesses Association (ICBA) jointly filed a constitutional challenge against the federal government over its new ‘Greenwashing’ law which unreasonably restricts free

NorQuest College proudly announces that four of its buildings have received the prestigious Rick Hansen Foundation Accessibility Certification (RHFAC). The certified locations include the Career Development Centre, the Singhmar Centre

No mincing words. In the Edmonton workplace, for employees and employers, the incidence of personal sick days and stress leave is a touchy topic. Of course, it matters! It matters